Let's talk about follow up. Our clients need it, and we want to give it. We've also heard that email and text are not HIPAA-compliant ways to communicate. But try telling our clients that they have to use a special app or remember a password to ask us a question. Postpartum life is hard enough, we really don't want to make it harder!
How to text with your clients under HIPAA
I'm a private practice lactation consultant like you, and I'm here to tell you that you can email and text with your clients--you just need to know how to obtain truly informed consent.
In this guide, you'll learn all about secure messaging, and get clear, easy to understand, attorney-reviewed disclaimers to use iimprove client communications and avoid HIPAA pitfalls. Includes COVID-19 disclaimers if secure messaging is not available.
What's included?
2 files
2 text files
Contents
About Annie Frisbie
Annie Frisbie has served hundreds of families since becoming an IBCLC in 2011. Her mission is to empower IBCLCs to transform their private practices to increase productivity, reduce stress, improve client communications, and cultivate career longevity through her deeply researched yet accessible books, tools, and services.